Meet Our Office Team

We are proud to say our average employee retention is 10+ years!

Clay Williams

General Manager
  • Started at WAAC: 1996
  • Pets: Rocket the Golden Retriever
  • Why he likes working at WAAC: Because we are the best animal clinic in Houston!
  • Education: BBA in Finance from Texas A&M
  • Something you’d be surprised to know about me: I’ve hit a hole in one!

Hannah

Doctor/Patient Liaison
  • Start at WAAC: 2014
  • Additional Certification: Fear Free
  • Pets: Mr. Buttons the American Bulldog, Cid the Collie Mix, Pixel the Boston Terrier, and Cinammon, Daphne and Poundcake the Domestic Shorthair Cats.
  • Why she likes working at WAAC: I love building relationships with clients and helping better the lives of all of the sweet fur babies!
  • Something you’d be surprised to know about me: I want to adopt a child.

Karen

Practice Manager
  • Started at WAAC: 1998
  • Additional Certification: Fear Free
  • Pets: A lab mix named Taya, a Golden Retriever named Pacey, and a cat named Carlos
  • Why she likes working at WAAC: Love the staff; we’re all family
  • Education: BS from University of Houston
  • Something you’d be surprised to know about me: Goes to Crossfit five times a week and hates every minute of it!

Lidia

Lead Customer Service Specialist
  • Start at WAAC: 2015
  • Pets: Jewels and Albert the Pugs
  • Why she likes working at WAAC: Meeting different people.
  • Something you’d be surprised to know about me: I’m afraid of clowns and cockroaches!

Lindsay

Customer Service Specialist
  • Start at WAAC: 2001
  • Pets: A Pomeranian named Kalen
  • Why she likes working at WAAC: I love animals, and, come on, who wouldn’t want to be around puppies and kitties all day!
  • Something you’d be surprised to know about me: I’m Mexican.

Marvin

Customer Service Specialist
  • Start at WAAC: 2020
  • Pets: Lucas a Dandi Dinmont terrier
  • Why he likes working at WAAC: I love working with the animals and the staff is great.
  • Something you’d be surprised to know about me: I have traveled all over the world!

Baylee

Customer Service Specialist
  • Bio coming soon!

Briana

Customer Service Specialist
  • Year started at WAAC: 2021
  • Pets: Autumn (Chow Chow Mix), Willowbrook (Pitbull Mix), Lola (Pomeranian)
  • Why she likes working at WAAC: The pets, my coworkers are pretty fun to be around. It’s like a family!
  • Something that you be surprised to know about me: I play comoetitive softball!

Madeline

Customer Service Specialist
  • Year started at WAAC: Initially 2018; now 2022!
  • Pets: Noodle Louisiana (Chihuahua Mix)
  • Why you like working at WAAC: My coworkers; environment
  • Something that you’d be surprised to know about me: Anything to do with adrenaline is my second name!

Ashley

Customer Service Specialist
  • Bio coming soon!

Rocket

Mascot
  • Start at WAAC: 2013
  • Pets: My humans, Dr. Rosser and Clay
  • Why he likes working at WAAC: I LOVE laying in the most inconvenient spot possible!
  • Something you’d be surprised to know about me: I was born on September 11th.